Payments
What payment methods are accepted?
You can choose any of the following payment methods at the checkout when completing your order:
- Credit card or Debit card (Mastercard, VISA, American Express, JCB) - pay online via our secure server, or phone your card details
- Direct deposit to our bank account
How to pay by credit card
Paying online with your credit or debit card is quick, easy and secure - just choose the "Credit card or Debit card" option at the “payment method” page at the checkout, and enter the required details. Alternatively you can call us to have your order processed over the phone:
Australia wide: 0490 333 202
Outside Australia: +61 490 33 202
The charge will appear on your statement as "THE BLACK SEED CO". Please note that our secure real-time credit card processing facilities will charge your card at the time the order is placed.
How to pay by Afterpay
For detailed instructions on using Afterpay for your purchase, click here
How to pay by direct deposit
Payment must be received by us within 3 working days of the order date, otherwise the order will be cancelled. To make a direct deposit using an Australian bank account, you can use the third-party-transfer facility in your online banking to send money to our account. Alternatively, visit a NAB branch to make a deposit over the counter.
Our account details are as follows:
Bank: NABAccount name: The Black Seed Co
BSB number: 082356
Account number: 746079720
Please reference your payment with your order number or last name so that we can identify it as yours.
Note that direct deposits can take up to 3 working days to clear into our account.
Security
Shopping using your credit card with us is completely safe. As soon as you enter the checkout process, any information you submit is encrypted and sent through our secure server.
Once you confirm your order, your payment is processed using eWay’s 128-bit SSL secure payments gateway, using military-strength encryption to encode your information as it travels over the Internet. Your payment is processed in real time - similar to EFTPOS, where the transfer of funds takes place immediately - and you are immediately notified as to whether or not the payment has been successfully processed.
In fact, shopping with us is even safer than, say, giving your credit card to a waiter in a restaurant, because nobody ever sees your card number. We do not store or record your credit card information. When you enter the card details, they are encrypted and sent through the banking network immediately. If the transaction is successful, we receive notification of your order, minus the card number.
Put it this way: we would happily use our own credit cards on this site, and would recommend it to our own families.